Enterprise & smart integrations

Extend, improve or replace purpose-built (SaaS) systems

Your current business applications and systems, whether custom-built or SaaS, often focus on a single key aspect of your business. While they may excel in their specific purpose, they often lack functionality in other business domains.

By integrating with these existing systems, we can extend their functionality, improve scalability, and even gradually phase them out when necessary.

For example, Philips had a Product Information Management (PIM) system that provided an excellent experience for content managers to create and update product data. However, exposing this data to more than 40 output channels proved challenging. This led to prolonged development times when supporting new channels and significant delays between data creation and publication.

Improve employee efficiency

Business processes often span across multiple purpose-built (SaaS) systems, which can lead to data inconsistencies and confusion among employees. By integrating these systems and enhancing them with Artificial Intelligence (AI) and Internet of Things (IoT) technologies, we can significantly improve employee efficiency and streamline workflows.

For instance, we recently worked with a large logistics company to extend their internal systems by implementing IoT and AI solutions at the edge. This allowed them to gain valuable insights into their yard operations. As a result, they were able to drastically reduce the manual work required and minimize the time spent locating specific containers within their yard, ultimately optimizing their overall processes.

Improve customer experience

In recent years, IT systems have evolved from merely supporting businesses to becoming the primary drivers of business operations. This shift often implies that current business applications and Software as a Service (SaaS) systems have processes that, if exposed to customers, could significantly enhance the customer experience.

For instance, Cyclis, a company that utilizes Odoo as its ERP/CRM system to streamline processes, has demonstrated the benefits of exposing certain processes to customers. By making bicycle maintenance and claim follow-up accessible to their clients, Cyclis has not only improved the experience for cyclists, HR, and dealers but also reduced the workload of their employees.

Why Cloudway?

At Cloudway, we specialize in cloud native solutions on AWS and Azure, leveraging highly scalable cloud services that require minimal operational effort. Our expertise allows us to handle the heavy lifting, leaving you free to focus on your core business. By working in a cloud environment, we can also integrate AI services, creating a win-win situation: AI-enabled software improves customer experience and maximizes your employees' efficiency.

With extensive experience in highly regulated environments, such as the financial and healthcare sectors, we guarantee secure software development, well-thought-out proof of concepts (PoC), and reliable Minimum Viable Products (MVP) with a short time to market. Our broad technology expertise in Java, JavaScript, Node, TypeScript, Python, and .NET/C# enables us to deliver on this promise.

Our goal is to establish sustainable, long-term partnerships. If your current business applications, systems, and data sources are outdated or in need of a makeover, let our experts help. They excel at resolving complex challenges, making the process seamless for you.